Case Studies

Galeries Lafayette

Galeries Lafayette digitized all of their receipts thanks to Mailjet

Company size

Industry

Retail

Use case

All

Key metrics

97%

OF EMAILS DELIVERED

50 K

RECEIPTS SENT PER MONTH

Galeries Lafayette digitized all of their receipts thanks to Mailjet

Leaders in fashion, beauty, decoration, food, catering and outlet segments, Galeries Lafayette is well known around the world with a network of 62 stores in France and abroad. Their network includes the famous Boulevard Haussmann store in Paris and their online store at Galeries Lafayette. Recently, Galeries Lafayette decided to embark on an ambitious and innovative project: the digitization of their in-store receipts. This means that instead of printing a typical receipt, it is inserted as an attachment in an email and sent to the address provided by the customer. This project is at the heart of a global movement launched by Galeries Lafayette for more environmentally sustainable customer experience in fashion, driven by the commercial operation GO FOR GOOD. Learn more about how Galeries Lafayette worked with Mailjet to digitize their receipts in the Success Story above.

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“Mainly for ecological reasons, we have decided to start using paperless receipts in our stores. We asked Mailjet to help us in this. For such a large-scale project, it was essential to have the support of a dedicated Technical Account Manager. They could be available and quickly bring us solutions. And for the Galeries Lafayette teams who use many tools in their everyday work, the training Mailjet provided helped them to easily master the platform.”

Sylvia Wizman-Hirschhorn

Marketing Project Manager - Galeries Lafayette